About Us

Contact Information

Offices Around the World

AUSTRALIA

Level 29, 680 George Street, Sydney NSW 2000, Australia
+61 2 8263 5111
+61 2 9262 7749
Customer_service@hotelclub.com

FRANCE

98, av du General Leclerc 92100 Boulogne-Billancourt, France
+33 1 57 32 31 62
+33 1 53 01 38 49
serviceclients@hotelclub.com

GERMANY

Postfach 35 05 62, 10214, Berlin, Germany
+49 69 517 09 193
+44 870 131 8991
kundenservice@hotelclub.com

ITALY

Viale del Tintoretto 432, 00142 Rome, Italy
02 91483029
+39 02 91483029
+39 06 8938 6026
assistenza.clienti@hotelclub.com

SPAIN

Fuencarral, 6. 28804 Madrid, Spain
+34 902 885 451
+34 902 877 604
atencion.cliente@hotelclub.com

UNITED KINGDOM

5th Floor, 140 Aldersgate Street, London EC1A 4HY, United Kingdom
Sales: 0871 811 1377 (local) Calls cost 10p per minute at all times from a BT landline, other network rates may vary.
Customer Service: 0203 1476 767 (local)
Fax: 0870 131 8991 (local)

Customer Service: +44 2031476767(Overseas)
Fax: +44 870 131 8991(Overseas)
Customer_service@hotelclub.com

UNITED STATES

500 West Madison Ave.Chicago, IL 60661 Suite 1000
+1 312 894 4700
+ 1 312 873 4133
Customer_service@hotelclub.com

HONG KONG

+61 2 8263 5137
30714814
chinese@hotelclub.com

TAIWAN

+61 2 8263 5137
02 26568516
Customer_service@hotelclub.com

NEW ZEALAND

0800 448 638
Customer_service@hotelclub.com

SINGAPORE

101 Thomson Road,#09-01 United Square, Singapore 307591.
+65 6622 1456
+65 6511 7095
Customer_service@hotelclub.com

Legal Notice

HotelClub Operated by HotelClub Pty Ltd
Address: Level 29, 680 George Street, Sydney NSW 2000, Australia
Phone: +61 2 8263 5111
Fax: +61 2 9262 7749
Email : legal@hotelclub.com
President: Jeremy Bellinghausen
ABN: 85 092 445 442

Business Enquiries

Partner with Us!

HotelClub aims to offer partners and travel agents the most sophisticated and flexible programs possible with great new benefits and earning capabilities.

Partners

If you would like more information on our affiliate program, or have a marketing/business development query, contact:

Business Development
affiliate_support@HotelClub.net
Travel Agents

If you would like more information on our travel agent program, please contact:

Travelagent_Support @HotelClub.net
Hotels

To list your property with HotelClub, please click here to fill out the hotel registration form and one of our product development staff will contact you as soon as possible.
Media

For media enquiries and requests, please contact:

Sandra Kennedy - Brand & Communications Manager
Brand@HotelClub.net
+61 2 8263 5157 +61 2 9264 0559
Link Exchange

If you wish to exchange links with us, please click here.

Please DO NOT send booking related queries to the above e-mail addresses, as they will not be answered. If you have customer service enquiry, you can contact us by visiting our Customer Service Center.